Apartment questions
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Q. What can I expect in my apartment?
KharkovRent.com offers you only centrally located apartments in Kharkov. No matter if it’s a studio or one bedroom (two bedrooms) apartment, be sure its nice, clean, safe and equipped with everything necessary for a comfortable stay apartment. There is sleeping area, lounge and kitchen sets in every apartment we feature. All of the apartments have local dial telephone and TV and some have more entertainment facilities such as satellite TV, video, DVD, Jacuzzi etc. Studios and apartments have a kitchen, and in the case of the smaller properties and studios this is referred to as a kitchenette as it is not considered to be full size. In the larger apartments the kitchen can be a separate room. Kitchens are mostly equipped with a full cooker, microwave, fridge-freezer, and crockery (including plates, cups, glasses, pots and pans, etc.) and cutlery. Maid service provision varies in frequency; usually it is at additional costs, if not stipulated otherwise when you book the apartment. Our apartments do not have a restaurant, but this is normally not considered to be a disadvantage as you have a choice of cooking your own meals, dining in local cafes and restaurants (which are very nice and inexpensive) and our manager will always recommend you a nice café/restaurant nearby. Or, you can order food from currier (if you intend so, please discuss it with our manager as soon as possible when booking a stay).
Q. Are bed linen and towels provided?
Bed linen and towels are provided in all of our apartments. There is no extra charge for this. Apartments are also equipped with soap and toilet paper. If you need extra bed linens or extra set of towels, or another blanket, don’t hesitate to ask us and we will bring them in for you.
Q. How do I get to the apartment/collect the keys?
The keys are given to you on arrival at the apartment. If you do not order our airport pick up, you will be met there by a representative from our company at a time specified by you in accordance with the time of your arrival. Be sure to have exact explanation of how to get to the apartment, and have our manager’s mobile phone number with you while getting from the airport to the apartment to make your getting to apartment easy and fast experience.
Q. What are the check in and out times?
All apartments have a check in time of 2pm. If you arrive before 2pm and your apartment is ready you are more than welcome to check in. If we have guests checking out we need a few hours to clean the apartment. Any variation of these times is by prior arrangement only, so please do not hesitate to discuss all details before your arrival.
You are requested to check out of your apartment by 12am. If you wish to check in earlier or check out later than agreed timing, you can pay for the half of the day, but please discuss it with your KharkovRent.Com booking manager.
Q. Do you own your apartments?
Yes, we own some of the apartments and others are in maintenance with our company, thus we can offer you a professional service and very competitive prices as for Kharkov central located apartments.
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